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Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Finbie (“Finbie”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website, mobile applications, and related services (collectively, the “Platform”).

By using Finbie, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Data Controller

Finbie is the controller of your personal data. If you have any questions about this Policy or how we process your data, you can contact us at:

Email: info@finbie.com
Address: Istanbul, Türkiye

2. Personal Data We Collect

2.1 Data you provide to us

Account & Profile Data: Name, email address, username, password, and any profile information you add.
Contact & Support: Information you send via contact forms, email, or other communication channels.
Newsletter Subscription: Name and email address you submit to receive updates.
Content & Strategies: Trading strategies, descriptions, comments, and other content you create or share on the Platform.

2.2 Data we collect automatically

Usage Data: Pages viewed, features used, clicks, time spent, and interaction with the Platform.
Device & Log Data: IP address, browser type, operating system, device identifiers, and access timestamps.

2.3 Cookies and similar technologies

We use cookies and similar technologies to:

Remember your preferences and login session
Improve site performance and user experience
Analyze usage patterns and traffic

You can control or disable cookies in your browser settings, but certain features of the Platform may not function properly.

3. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your Finbie account
To provide platform features such as strategy building, simulation, and community interactions
To send transactional emails (e.g., account notifications, security alerts)
To respond to your inquiries and provide customer support
To send newsletters and product updates, where you have subscribed or consented
To monitor and improve the Platform, including analytics and performance optimization
To prevent abuse, fraud, and ensure the security of our systems
To comply with legal obligations

4. Legal Bases (for users in the EEA/UK)

Where applicable privacy laws (such as GDPR) apply, we process your personal data based on the following legal grounds:

Contract: To provide the services you requested by registering or using the Platform.
Legitimate Interest: To maintain and improve our services, ensure security, and prevent misuse.
Consent: For optional features such as marketing emails or cookies, where required.
Legal Obligation: To comply with laws, regulations, or requests from authorities.

5. How We Share Your Data

We do not sell your personal data. We may share your data with:

Service Providers: Third-party vendors that help us operate the Platform (e.g., hosting, analytics, email delivery).
Legal & Compliance: Authorities or advisors where required by law or to protect our rights, users, or the public.
Community Visibility: Other users may see your public profile, shared strategies, or content you choose to make public on the Platform.

If we engage in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to applicable laws.

6. International Data Transfers

Your data may be processed and stored in countries outside your country of residence. Where required, we take steps to ensure appropriate safeguards are in place to protect your personal data.

7. Data Retention

We retain your personal data for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account or certain data, we will delete or anonymize it unless we are legally required or have a legitimate business reason to retain some information.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain types of processing
Request data portability
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@finbie.com.

You may also have the right to lodge a complaint with your local data protection authority.

9. Data Deletion

If you would like to request deletion of your account or personal data, you can:

Contact us at info@finbie.com, or
Visit our Data Deletion page for instructions.

10. Security

We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security of your data.

11. Children’s Privacy

Finbie is not intended for children under 18, and we do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and update the “Effective Date” at the top.

13. Contact

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@finbie.com
Address: Istanbul, Türkiye